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In 2010 we decided to measure and document what do. The statements in black are what we set out to do.  What is written in red is what we found out and can be documented.

Measures 2010

We will document 10,000 prisoners and 1,500 volunteers worshiping together in the jails during 2010.  To do this we will rely on reports by Worship Teams submitted online and through the mail.

During 2010 we can document that 16,774 prisoners and 2,774 volunteers worshiped together in the Hamilton County jail facilities.

We will document 2,000 hours of service by members of our Adult Jail Chaplaincy Team resulting in at least 1500 prisoner contacts in 2010.  To do this we will use the sign in book in the chaplains office at the Justice Center and reports submitted online, through the mail and placed in the bin at the chaplains office in the Justice Center.   We will also review completed Inmate Request forms.

During 2010 we can document our volunteer chaplains spent 2,341.5 hours and they made 1,406 chaplaincy contacts in the Hamilton County jail facilities.

We will document that we had a chaplain on scene within 2 hours of being requested for all death notifications.  Jack Marsh will record the time of such calls that come to him and will follow up with the chaplain who responded as to the time of their arrival at the facility where they were needed.  The goal is 100%.

In 2010 we averaged 1 hour and 8 minutes response time.  This is calculated from the time of first being contacted to the time we arrive at the place where we have been requested.  One event exceeded our goal at 3 hours.

For all grief intervention requests, we will have a chaplain respond by the end of the day the request is made. To document the success of the TJM office will record the time of such calls that come to us and will follow up with the chaplain who responded and to the time of their arrival at the facility where they were needed.  The goal is 90 to 95%.

When requested for grief interventions, in 2010, we had a chaplain respond by the end on the day. 

That we will score at least 4.0 out of 5.0 on trainings and orientations we offer.  We will amend our evaluation tool to include a ratings continuum 1.00 (poor) to 5.00(excellent) and use them in all of our trainings.

In 2010 we changed our evaluation tool.  Using this new evaluation tool scored 4.8 out of 5.0 across all trainings and orientations offered by TJM.

To breakdown of the average scores is as follows:

How would you rate the quality of the instruction/presentation?                               4.7

How useful was the information presented?                                                `               4.8

Were the trainer(s)/presenter(s) knowledgeable and prepared?                                    4.9

Was the allotted time appropriate for this training/event?                                            4.7

Was the trainer/presenter open and responsive to questions and discussion?               4.9

How would you rate this training/event overall?                                                          4.8